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[Known Issue] Performance Issues

2022-09-15

EchOw

HellOw everyone,

You may have noticed there are some performance issues occurring when you're trying to care for your horses.

I'd like to assure you that this is a top priority for the team. They are hard at work to resolve these issues as soon as possible.

So the team can fully investigate and resolve the issue, we would like to ask you to send a ticket to Contact Us providing any and all information you can.

Here are some good examples of things to provide:
- When does the issue start, date/time?
- How long did the issue last?
- What were you doing when the issue started? (Caring for horses, blupping, etc.)
- What kind of connection does the issue occur on? (Home internet, mobile data)
- What version are you playing on, Classic or Mobile?

Thank you in advance for your understanding and patience while the team investigates this issue.

Happy Howrsing!
The Howrse Team

Page 17

2025-02-13
marmca
marmca
Typo in previous message
* Balks. NOT Balls
0
2025-02-27
Flyhigh
Flyhigh
I changed my mission breakdown from 100% iron to 100% lessons and hit save…like I do every day and it hasn’t changed on my horses boarded at my EC.

It still shows my mission is collection iron.

I’ve been on the game since 2009 and this has never happened.
1
2025-03-12
Aoife
Aoife
Flyhigh wrote:

I changed my mission breakdown from 100% iron to 100% lessons and hit save…like I do every day and it hasn’t changed on my horses boarded at my EC.

It still shows my mission is collection iron.

I’ve been on the game since 2009 and this has never happened.

I'm having the same issue. When I look at my mission breakdown I haven't earned equus in over a week and after I deplete my resources the missions do not switch over in the way that they used to.
1
2025-03-16
MyLittlePonyLover
MyLittlePonyLover
The lags are worse than ever. I could not play without epic loading times the whole day yesterday (saturday, 15th March) and today is the same so far. - from Germany (
3
2025-03-16
ayatest
ayatest
the game is awfully slow on all of the servers i play on again. no matter the time and day it’s too slow to do anything. my internet is fine and it’s only on howrse.
3
2025-03-16
bubbamom
bubbamom
Having the same issue. Extremely slow loading time, major lags, just awful. Only on Howrse, internet connection is fine.
4
2025-03-31
Whimsical
Whimsical
Ill say! What about the page is "Loading" issue it happends all the TIME! it sucks! And their correction thingy is a pain!
1
2025-04-07
Ravenknight
Ravenknight
Im not sure what happened today but it was either very slow earlier and or didn’t load at all.
0
2025-04-14
darlyndebb
darlyndebb
Off and on lag lag lag! It's not my wi-fi either. Happening to many of my team members! Please fix it!
0