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I'm having trouble logging in to the mobile app

00:17

Chat Noir

I normally use the mobile app, and after the update today it keeps giving me an error message saying that I didn't use the right password or username, even though I'm 100% sure I'm using the correct one. Is the app offline or something?

00:29
Kvezal
Kvezal
Hi! Try this:

> Please note that it points to the US server by default when you connect for the first time [after update]. You will have to use the drop-down menu to select your server before playing.
3
01:12
Chat Noir
Chat Noir
I was in the US server with my account
0
03:01
Myrshine
Myrshine
I’m having the same problem. I can only log into my account by the browser.
0
03:20
tayba
tayba
Thank you Kvezal. I was having the same problem as the others above and you helped me fix it!
3
16:16
darlyndebb
darlyndebb
tayba wrote:

Thank you Kvezal. I was having the same problem as the others above and you helped me fix it!

I cannot access either Says wrong login credentials
0
16:55
minkthepink
minkthepink
If you're having problems, you need to send a ticket to contact us with the details of the problem. Howrse are aware there have been some issues following the app update but they need to know if it's still going on.
0