[UPDATED] Devs' Corner: April 2025

Could maybe this thread be used for giving actual feedback about the changes they have made? You can go to game play to check if anyone else is experiencing a bug you have experienced. You can go to contact us to report it.

I'm literally trying to give feedback and read others feedback and it's being entirely drowned out by a bug that, even if these features caused it, is entirely unrelated to the features themselves.

It completely ruins the experience. One major aspect of Howrse is the community and communication between players. Some of us has years and years worth of conversations that just vanished. Others, including myself, had threads of business deals going on and now have no idea who those players were.

I’m so disappointed. If some glitch is going to happen every time we get an update I don’t want it.

I feel that these issues with the game are relevant to these updates since there's a good chance they go hand in hand...every time there's an update, the game is unbelievably slow for the days leading up to it, and glitches start happening simultaneously/shortly afterwards. I'd much rather see the lag/glitches be officially addressed/resolved by Howrse than slight tweaks to the notification center. Sorry.

Additionally, any topics regarding the lag or the deleted messages do get locked very quickly in the Game Play forum, as they're technically not questions about how to play the game, rather complaints/rants, and my message that I sent to Contact Us nearly half a day ago has yet to be read/responded to. I don't believe any admins/mods/developers frequent the VIP forum, so those topics are mostly for player discussion/enjoyment. Therefore this topic seems like the best option currently to draw attention to these major issues that are detrimental to daily game play and are affecting many, many players in a very negative way.

Now I'm not getting any notices of new events, particularly the ones that let me know someone's outbid me on horses I'm watching, so unless I constantly keep the tab open with "show all notifications" and refresh it, I dont know someone's outbid me so I have missed some horses I was attempting to buy.

Seriously, why can't you just leave a system alone when its working instead of changing pointless things?

I'm also still very annoyed over the fact that we're forced to see tack on horses everywhere despite having the "turn off equipment" thing turned on.

Love the notification updates,great

Now,can I have those 20-25 messages that were deleted ?

And,by the way, to all those who sent something to contact us, about 2 weeks ago some of my messages were deleted so i sent a ticket,they said they would pass the info to their tech people,and havent replied in 9 days now. This is probably not an easy fix

For anybody missing messages: If you're a tester, log on to preprod...the current version of the test server was created a few days ago so you may be missing some more recent messages but the majority of your conversation chains will still be there so you can get people's usernames and screenshot/copy and paste the last message into your notes then send new messages on here to those players.

And in case nobody else has thought of this yet...I wouldn't recommend using your notes on here...if you routinely save any important/large amounts of information in your notes, you should probably save them elsewhere, maybe in an email to yourself or on your actual device, in case they get deleted.

Yep, same here.

Yeah, that's definitely a big part of my frustration with the issue. Topics in Game Play being locked instantaneously and no reply from Contact Us. I mean, just because it isn't an easy fix doesn't mean those affected aren't entitled to an explanation/apology/promise that they're going to resolve the problem, even if they can't recover the already deleted messages. Ignoring players/shutting down the conversation is not the way to go, that's horrible customer service.

I mean, an obviously copy and pasted template saying something like "Hi there, Thank you for bringing this to our attention. We were already aware of this issue as we've received many reports in regards to this these past few days but your report definitely helps. We are currently working on a resolution for this problem. We may not be able to recover your already deleted messages, unfortunately, and we understand that this may be very upsetting and very saddening to hear, but we'll at least be able to guarantee that this won't happen again. Please let us know if you have anything to add. Thank you."

It's so much better than just silence and feeling like they don't care about your problem. It takes a few minutes to type up and can be copied/pasted and sent to everybody. They don't have to go into long details about why this happened/what they're doing to fix it, although that'd be greatly appreciated by anybody who may want that kind of information/needs more than a flowery typical customer service message to calm them down. Just some kind of acknowledgement would be nice.